Terms & conditions
These terms and conditions (the "Terms and Conditions") are the terms and conditions upon which Bouquets & Beans British Unit ("Bouquets & Beans, we or us") make the Bouquets & Beans websites at the domain names www.bouquetsandbeans.com, www.bouquetsandbeans.co.uk, as well as any of our consumer apps (e.g. voice ordering skills), mobile websites, and other related subdomain websites and services (collectively, the "Websites")available to you and any of our services which are accessible on or via the Bouquets & Beans Website (the "Bouquets & Beans Service").
These Terms and Conditions govern your use of the Website and the Bouquets & Beans Service.
1.1
All products as depicted on this Website (as may be varied from time to time) are available almost everywhere in the UK, Channel Islands, Republic of Ireland and Isle of Man - or as otherwise directed. Certain product ranges are available in selected delivery areas only.
1.2
Certain flower and plant products may be delivered in bud to ensure longer life.
1.3
Some flower and plant products may be harmful or poisonous (lilies in particular can be extremely toxic to cats). If you require further information before submitting an order please visit our Allergy & Product Information page, or contact the Bouquets & Beans Customer Contact Centre using the contact details set out in section 7.
1.4
All products are subject to availability. In the event of any supply difficulties, we reserve the right to substitute with a product of equivalent value and/or quality without notice. Where possible Bouquets & Beans, or an Bouquets & Beans florist may contact the customer to agree a suitable substitution.
1.5
In the event that we are unable to supply all or part of your order (the product or any substitute product to you at all), we shall notify you as soon as possible and reimburse your payment in full no later than 7 days after the intended delivery/collection date.
1.6
We are unable to offer champagne or other Finishing Touches/Added Extras with products ordered from selected ranges and locations; this will be made clear when placing your order.
1.7
Products are delivered next day unless another delivery date or delivery service is selected. See section 5 for delivery services.
1.8
Selected products are not available for same day delivery or other special delivery services. Further information regarding product availability and delivery options will be presented when placing your order.
1.9
We guarantee the freshness of your flowers for 7 days from the date of delivery/collection.
1.10
Food items may contain allergens. Please see specific product pages for allergen information.
These Terms and Conditions govern your use of the Website and the Bouquets & Beans Service.
1.1
All products as depicted on this Website (as may be varied from time to time) are available almost everywhere in the UK, Channel Islands, Republic of Ireland and Isle of Man - or as otherwise directed. Certain product ranges are available in selected delivery areas only.
1.2
Certain flower and plant products may be delivered in bud to ensure longer life.
1.3
Some flower and plant products may be harmful or poisonous (lilies in particular can be extremely toxic to cats). If you require further information before submitting an order please visit our Allergy & Product Information page, or contact the Bouquets & Beans Customer Contact Centre using the contact details set out in section 7.
1.4
All products are subject to availability. In the event of any supply difficulties, we reserve the right to substitute with a product of equivalent value and/or quality without notice. Where possible Bouquets & Beans, or an Bouquets & Beans florist may contact the customer to agree a suitable substitution.
1.5
In the event that we are unable to supply all or part of your order (the product or any substitute product to you at all), we shall notify you as soon as possible and reimburse your payment in full no later than 7 days after the intended delivery/collection date.
1.6
We are unable to offer champagne or other Finishing Touches/Added Extras with products ordered from selected ranges and locations; this will be made clear when placing your order.
1.7
Products are delivered next day unless another delivery date or delivery service is selected. See section 5 for delivery services.
1.8
Selected products are not available for same day delivery or other special delivery services. Further information regarding product availability and delivery options will be presented when placing your order.
1.9
We guarantee the freshness of your flowers for 7 days from the date of delivery/collection.
1.10
Food items may contain allergens. Please see specific product pages for allergen information.
